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The following conditions are set forth by M-J Odor-Z-Way® to protect our customers as well as ourselves on all orders.

Shipping Conditions

  • All shipping and pricing errors must be reported within 5 days of receipt of shipment
  • All orders shipped F.O.B Phillipsburg, KS
  • Residential customers are subject to carrier residential delivery rates
  • All freight charges are subject to dimension / oversize carrier weight regulations
  • Shipping fees are non-refundable
  • Customer responsible for all shipping charges
  • All orders will be shipped within 48 hours of receiving the order Monday through Friday 8:00 A.M.
    to 5:00 P.M. CST. This is subject to change during holidays.
  • All shipments will be sent via UPS or USPS
  • Orders outside the continental US are subject to extra incurred cost due to international shipping costs, taxes, duties, etc.

Payments

  • Credit card only accepted: Visa, Discover, & MasterCard
  • Sales tax will be charged at the rate of 6.8% on all Kansas orders
  • No sales tax will be charged on out of state orders

Damages

  • Damages are the responsibility of the carrier once the shipment is released from Odor-Z-Way®. After
    shipment is released to carrier, any damages must be reported to Odor-Z-Way® within 5 days from
    receipt of shipment.
  • You must save all boxes and packing materials for damage inspection by carrier

Return Policy

  • Returns must be reported via e-mail to Odor-Z-Way® within five days of receiving order to receive a
    return authorization
  • Customer is responsible for shipping and packaging on any and all returns
    Disclaimer
  • A minimum of a $10.00 restocking fee will be charged to all return orders
  • Odor-Z-Way® cannot be responsible for typographical errors on this website
  • By placing an order, customer accepts all terms and policies stated herein
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15 East Plains Ln • Phillipsburg, KS  67661 • Phone: (785) 543-5548 • Fax: (785) 543-5548
© 2006 M-J Odor-Z-Way®, LLC.